Update 003

CORONAVIRUS UPDATE - SHIPPING SERVICES

We’ve received some enquiries from World Options customers wondering whether they’re still able to book courier shipments on the World Options online shipping portal and if their goods will get delivered. The answer is, it’s shipping as usual at World Options.

We continue accepting courier bookings on the World Options online shipping portal as usual and our partner carriers UPS, TNT, COURIERS PLEASE, FASTWAY & STARTRACK  continue to pick up deliveries and transport goods to AUSTRALIAN destinations and to countries that are accepting imports and exports. There are however, some shipping service restrictions and suspensions to some countries, please read the information below and view the carriers links for more information.

Many Australian businesses have orders to fulfil and products that require transportation, we endeavour to keep business imports and exports moving by continuing to provide domestic and international courier delivery services wherever possible.

Some countries have restricted import deliveries to “food and medical supplies” only. If customers book shipments which are not “food and medical supplies” to these countries on the World Options online shipping portal, this is at the customers own risk. The goods may get returned, held up in customs and may incur additional customs charges.

CARRIER UPDATES

So far, we’ve received the following updates from our worldwide carrier partners, any further updates will be added as the carriers make their announcements.

FEDEX & TNT

Fedex and TNT have announced shipping service restrictions and service suspensions.

TNT IMPORTS

PALLETWAYS

Freight Services


Your World Options account manager is available to assist you with any shipping related enquiries, and our support staff continue to provide customer service and accounts related services.

We continue to operate and fulfil our duty to World Options customers. Our organisation is fully digitalised and equipped to adapt to working from home and fully operate. We are still be able to receive calls from customers and we aim to continue providing shipping services with minimum disruption.

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